Fair Pricing
We work hard to bring you a fantastic array of services at a fair price. We understand fully that costs are important and we work closely with our suppliers and customers to keep prices as low as possible whilst retaining a high level of service.
Fast Service
We thrive on providing the best service, we understand the completing order quickly can be vital. This is why we aim to complete all orders within an agreed timescale and also offer a range of express services too.
Here To Help
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Dedicated
Every client is allocated a dedicated account manager, this is to ensure that you get receive the best possible customer experience. Our account managers will work closely with you to understand your needs, monitor your orders and to show you our services.
We are like you, we like to talk to people and to solve issues quickly and without fuss. We don't like being held in a phone que, being left on hold and we certainly dislike having to explain thing repeatedly to different people because no-one owns the issue or understands fully the client needs.
Our promise to you:
We are like you, we like to talk to people and to solve issues quickly and without fuss. We don't like being held in a phone que, being left on hold and we certainly dislike having to explain thing repeatedly to different people because no-one owns the issue or understands fully the client needs.
Our promise to you:
- You will have a dedicated account manager who you can email or call during office hours.
- Our support line will be open when you are, that's Monday to Sunday 8am to 8pm.
- We will call you regularly to ensure you are happy with our service.
- You can give feedback after every order, we will review this daily and improve accordingly.
- We will continually improve our systems, processes, website and apps based on our customer needs.